Cookie policy

1. What the site actually uses

Convergen does not use Google Analytics. Only if you accept it in the cookie notice, it uses the Meta pixel (advertising) and Microsoft Clarity (usage analytics). Specifically:

• The site has the Meta (Facebook/Instagram) pixel installed, for advertising and campaign-measurement purposes, and is only activated if you accept it in the cookie notice: it registers the page visit and, where relevant, events such as starting a free analysis or confirming a purchase. This may set cookies such as _fbp/_fbc and share data with Meta under its own privacy policy.
• If you accept it in the cookie notice, the site uses Microsoft Clarity to understand how the site is used and improve it: it records clicks, scrolling and pages viewed, and provides heatmaps and session recordings. Form fields (including birth data) and report results are hidden in those recordings. With your consent it may set cookies such as _clck and _clsk, and other Microsoft cookies such as MUID. Until you accept, Clarity is not even loaded: nothing is sent to Microsoft and nothing is stored on your device. The data is processed by Microsoft Corporation, which may transfer it to the United States.
• There is no Google Analytics. To count visits the site uses Vercel Web Analytics, which uses no cookies or persistent identifiers and only records aggregated data (pages visited, country, device type and browser). The site also adds up anonymous usage counters for the free analysis (how many sessions reach the form and how many complete the analysis) and of visits per page and source (for example, Instagram or a search engine), with no cookies, without storing the IP address and with no personal data. To avoid counting the same visit twice, a session marker is kept in the tab and erased when it is closed. Both measurements work regardless of the cookie notice, because they store nothing on your device that identifies you.
• The site uses browser storage (sessionStorage and localStorage; technically not cookies, but disclosed here regardless) for two things: holding the data you enter while completing a payment, with a backup copy kept for up to 48 hours in case the payment returns you in another tab, deleted once the process is complete; and remembering your choice in the cookie notice and whether you have already sent a review.
• The site loads fonts from Google Fonts servers (fonts.googleapis.com); the browser connects directly to Google's servers when loading the page, and Google may receive the visitor's IP address as part of that technical connection.
• Signing in with Google (Firebase Authentication) and the payment process with Stripe or Mercado Pago may set their own technical cookies, necessary for those services to function, managed by Google, Stripe and Mercado Pago under their own policies.

2. About the cookie notice

The notice shown when you first visit lets you accept or reject the Meta pixel and Microsoft Clarity together. Until you accept, the pixel sends no data to Meta and Clarity is not loaded. You can change your decision by clearing this site's data in your browser, and you can also block these cookies in your browser's settings (see section 3).

3. How to disable third-party cookies

Users can configure their browser to block or delete Google's, Stripe's and Mercado Pago's cookies; note that blocking them may prevent sign-in or the payment process from working.